Tech Concierge by Kotlead
You run the business. We handle the tech.
Emails landing in spam. A website nobody can fix. Customers waiting all night for a reply. You didn’t start your business to deal with any of this. One message to us and it’s handled, in plain English, with no jargon.
Quick reply, 24/7 · No technical knowledge needed
What we take off your plate
One team for all of it
Email setup and deliverability
Your emails are going to spam. Let’s fix that.
That proposal you sent? Your client may never have seen it. We set up professional email on your own domain and fix the invisible settings that decide whether you land in the inbox or the junk folder.
- Professional email at yourname@yourbusiness.com
- Google Workspace and Microsoft 365 setup and migration
- SPF, DKIM and DMARC, configured properly
- Deliverability checks and spam fixes
- Staff accounts, shared inboxes and signatures
The difference it makes
Inbox
Not the spam folder. Every invoice, proposal and reply reaches the person it was meant for.
Before
Gmail address, lost emails
After
Your own domain, delivered
Technical support, without the jargon
Think of us as the IT department you never had to hire. No training costs, no HR, no sick days. Just tell us what’s wrong.
Something’s broken
Website down, email not sending, a login nobody remembers. Send us a message and we’ll sort it out.
Domains and hosting
We look after renewals and hosting, so your website and email never disappear because a payment slipped.
Website care
Updates, fixes, backups and monitoring, so small problems get caught before your customers see them.
Security basics
Backups, safer logins and sensible access for your staff, because getting hacked costs far more than preventing it.
Business tools set up
CRMs, booking systems, invoicing and shared drives, chosen for your business and set up so your team actually uses them.
Staff training
Short, practical sessions so your team stops calling you about the printer, and starts using the tools you pay for.
AI chatbot and customer service
Never leave a customer hanging again
Every unanswered message is a sale walking to your competitor. We train an AI assistant on your own business, your prices, your files and your FAQs, then put it to work answering customers instantly, day and night.
- Answers common questions instantly, around the clock
- Pre-qualifies visitors and captures their details
- Works on your website and customer channels
- Hands over smoothly to a real person when needed
- Frees your staff for the conversations that matter
Your new front desk
24/7
It never sleeps, never gets tired, and never forgets your price list.
Trained on
Your website, files, PDFs
Handoff
To your team, in context
AI SEO: be the business AI recommends
Your customers have started asking ChatGPT, Gemini and Perplexity who to hire, and they’re getting one or two names back. Old SEO fought for a place on a results page. AI SEO makes sure the answer is you.
AI visibility audit
We ask the AI tools the questions your customers ask, and show you who they recommend today, and whether you’re in the answer.
Answer-ready content
Clear, trustworthy pages written the way AI tools read and quote them, while staying useful to the people who read them.
Technical foundations
Structured data, fast pages and clean site structure, so search engines and AI crawlers can understand exactly what you do.
Authority and trust
Consistent business details and credible mentions across the web, the signals AI tools lean on when choosing who to name.
Kotlead vs your other options
| Feature | Kotlead | Other agencies | In-house | Freelancer |
|---|---|---|---|---|
| Cost | $$ | $$$ | $$$ | $ |
| Everything under one roof | Yes | Yes | No | No |
| Flexibility | Yes | No | No | Yes |
| Time to get started | 2–5 days | 2–4 weeks | 8+ weeks | 3–4 days |
| Availability | 24/7 | Structured business hours | Structured business hours | Time-zone bound |
Why business owners hand this to us
Your in-house team
You pay only a monthly fee and get a team dedicated to your business, with none of the costs of hiring and managing staff.
We are experts
Vetted experts with 10+ years of combined experience, who explain everything in plain language.
We are flexible
We look at what you actually need and assign the right people, working around the clock to meet your deadlines.
Pay when it works
We begin with a small down payment and will not charge you again until you see results.
Get started
What’s the one tech headache you’d hand over today?
Tell us about it. A 15-minute call is free, and you’ll leave knowing exactly how it gets fixed.
For questions or inquiries
24/7
Quick reply, whenever you need it.